State Farm® Insurance Agent Keith Pennala

"Working with Tiffany is outstanding. I just completed a review of my auto and home insurance policies with her. I was NOT looking forward to this day, and I was certain this was going to result in a price increase. I was wrong! I highly recommend that your work with Tiffany."

"Always a great experience! Everyone is friendly and very helpful! My entire experience with State Farm and signing up with Keith has been phenomenal. They called me on my birthday to wish me happy birthday. How cool is that?! Such a great and personal touch."

"I have been with State Farm for over 25 years. I have been with Keith Pennala and his staff since 2015 when I moved into the community. Fortunately, I have not had a claim, until I did! I had the misfortune of hitting a deer in my brand new 2025 vehicle 🤨. I feared the worst, irrationally. All of my friends who boast about cheeper rates are the same people whom have had hassles with estimates, reimbursement, rentals, and communication. I can tell you within LESS THAN 24 hours, my vehicle is in the shop and I am back on the road in a rental vehicle. My agent also personally contacted me to make certain that the family and I were safe and to make sure the process was smooth (again within 24 hours). I hope to never need this level of service again, but is nice to know that my agent and his team are efficient and kind. There IS a reason you should have a local agent for your service! I’m getting what I pay for,… Top notch safety and customer service."

"I called Tiffany because I needed some information e-mailed to me and she was kind, friendly and proficient!"

"Tiffany was very helpful, knowledgeable, and friendly! Everything that I needed was resolved within the hour. I could not be happier with my customer service experience and outcome!"

"Tiffany did a great job explaining the ins and outs of my policy and even got me some additional discounts I didn’t know about!"

"Tiffany was great. She explained my policy to me step by step. She also answered my questions no matter how stupid they could have seemed to her, it meant allot to me. She might have had the cheapest rate for my bike, but being that everything was explained to me and due to the personal service she gave, I went with her. If you need a quote or just want to change insurance, give Tiffany a call. You won’t be sorry."

"You know Keith Pennala and his team are just great people and help me a lot with insurance and getting my money back."

"I talked with Tiffany. She gave me an excellent quote, went over all the details, recommended some good things. Tiffany was like a ray of sunshine on this old man. And you can’t beat Keith’s prices for sure. The two of them saved me a lot of money. Thank you again."

"Highly recommend Keith Pennala state farm insurance! Always have the best experience with Tiffany Apsitis. She is very knowledgeable and always very friendly and caring. Thank you for always getting us the best rates for Auto and renters! Can't say enough great things about Tiffany!!"

"Tiffany was great. Supper through and made the process simple and easy. 10 out of 10 would recommend!"

"Tiffany was awesome! Super prompt, answered any and all questions, and helped me understand the little details I might have otherwise missed. 10/10 recommend!!"

"I had the pleasure of having Katlian Turner assist me in getting insurance for my car. She was pleasant, informative and helped me figure out what I needed as far as coverage for my auto. She was very easy to talk with. Very easygoing, which means a lot to me! She’s a keeper."

"Tiffany was a pleasure to work with today She went over my insurance coverage and answered all my questions and also compared different options to save me money."

"I am super grateful for all you do for me! Thank you for always being there for me!"

"I had the pleasure of working with Tiffany Apsitis at the State Farm office of Keith Pennala, and I can’t recommend her enough! She took the time to thoroughly explain all my insurance coverages—home, auto, and umbrella—ensuring I fully understood my options. As I was shopping for new coverage due to a premium increase and reduced coverage from Progressive, Tiffany guided me through the entire process with professionalism and patience, answering all my questions along the way. She made what could have been a stressful experience smooth and easy. If you’re looking for excellent service, I highly recommend reaching out to Tiffany!"

"I've known Keith for years now, and have always had a very high opinion of him. When I brought my policies over to his office this year, I had the pleasure of working with Tiffany, one of his staff members. She was kind, well informed, and very helpful. I've always had good experiences working with Keith, and expect that to continue."

"Keith and his team is always there to meet your needs. Professional, fair, and always willing to help."

"Favorite State Farm office. Great staff who are genuine, friendly and kind! Tiffany and Audrey are great, as well as Keith and Ryan!"

"I couldn’t be more impressed by the service Tiffany provided me. You are a rockstar and I wish you the best!"

"I just spoke with Tiffany and Audrey, we were able to make some changes to my policy to suit my needs. They both were very helpful and easy to talk to."

"I love this office! I stop in for work and it doesn’t matter who is in, everyone is always so welcoming and friendly! Not all offices are created equally and they stand out for sure!"

"Tiffany is amazing to work with. Saved me so much money, got back with me extremely fast, and was very professional."

"Here to leave my “Brady is awesome” review! Thanks your awesome 🤣"

"I had a great experience with Tiffany. She was very courteous and knowledgeable. I got a good price on car and renters insurance. Everything was done over the phone very easy. Great job."